Boardsy

Archives: FAQs

  • What artwork or logo formats do you need and how does the free mockup process work?

    We accept most common file formats for your artwork in the custom LED ice bucket free design mockup, with vector files such as AI, EPS, and PDF giving the sharpest print results. High-resolution PNG or JPEG files also work well. When you place your order or request a free design mockup, simply send us your…

  • How long does the battery last and how do I recharge it?

    The rechargeable wireless battery of Boardsy’s Custom LED Ice Bucket provides several hours of continuous use on a full charge, making it suitable for a full evening’s service without needing to be plugged in. Charging is straightforward using the included cable. The exact runtime of the battery depends on which colour and brightness setting of…

  • Can I use the custom LED ice bucket outdoors or at open-air events?

    The Custom LED Ice Bucket is designed for commercial indoor use, including bars, nightclubs, VIP tables, and event spaces rather than outdoors. It handles condensation and regular bar conditions without issue due to its single-mould PE plastic construction, which has no seams that moisture can work into. For events outdoors in covered or sheltered areas,…

  • What Is the Difference Between a Branded LED Display and a Standard Exhibition Screen?

    The question ‘branded LED display vs a standard exhibition screen’ comes up constantly among event marketing teams and the honest answer genuinely changes how people think about their exhibition budgets. A standard digital screen at a trade show does one thing: it plays content. The problem is that every other stand at the same event…

  • What Are Wireless LED Light Boxes and Why Are UK Brands Using Them at Exhibitions?

    If you have been to exhibitions in UK recently and noticed certain stands attracting twice the footfall of everyone around them and wondered why, there is a good chance wireless LED lightboxes were involved. Wireless LED lightboxes are fully illuminated branded display that run entirely on battery power with no cables, no venue power sockets…

  • Can you use an LED standing light box outdoors at a UK event?

    Yes, you can use an LED standing light box outdoors at UK events, but only if it carries an IP65 waterproof rating. If you exhibit or run brand activations outdoors in the UK, you need a display that genuinely handles British weather rather than one that merely tolerates light drizzle for twenty minutes before the…

  • What is the difference between a PE plastic LED lightbox and an acrylic one?

    PE plastic and acrylic LED lightboxes look similar in product photos but there is a difference between PE plastic and acrylic LED lightbox in commercial use. Here is the honest comparison. PE plastic lightboxes are built from a single continuous mould with no bonded joints. Acrylic lightboxes bond a separate panel into a metal frame,…

  • How long does a wireless LED standing light box last on a single charge?

    A quality wireless LED standing light box runs for 8 hours on a single charge. That covers a full UK exhibition day, a retail trading shift, or a corporate evening event without any mid-session recharging. Charge it the night before. Switch it on at setup. Run it all day. That is genuinely the entire process.…

  • What power supply does it need?

    Standard UK three-pin socket. Power draw is modest and within the standard allocation for most exhibition shell scheme packages.

  • Can I order a custom shape?

    Boardsy manufactures over 100 shapes and accepts briefs for bespoke forms outside the standard range. Contact the team through the website to discuss custom shape requirements.