Delivery takes 5 to 6 weeks from order confirmation for standard production. That timeline covers manufacturing, quality testing, flight case packing, and freight to the UK. Express production and delivery is available for urgent fit-out deadlines where the standard timeline does not work. Contact Boardsy directly to discuss availability and lead time for urgent orders.
The installation question is where LED reception desks from Boardsy differ most sharply from custom AV installations. A traditional LED display installation through a UK AV integrator involves a site survey appointment, structural assessment, installation team visit, and commissioning session. The total process from order to live display commonly takes eight to sixteen weeks and costs between £18,000 and £35,000 including the hardware.
The Boardsy LED Reception Desk is a self-contained unit that ships fully assembled in a flight case. On delivery, two people can move it into position on its adjustable castor wheels. Power connects to a standard UK socket. WiFi connects through the Novastar controller using the mobile app or desktop software. Content uploads in under a minute. The entire setup process from opening the flight case to live content playing on the display takes under one hour without any specialist tools or knowledge.
The maintenance tool included in every shipment handles module replacement if a panel ever needs servicing. Front access design means a single person can open the service panel and swap a module without moving the desk or accessing the back. That is the same front-service design used in permanent commercial installations costing significantly more.
For businesses that want professional handling of the initial setup, Boardsy’s nationwide installation service covers delivery positioning, cable management, WiFi configuration, content system setup, and a walkthrough of the mobile app and desktop software. That service starts from £250 and is available across the UK mainland.
One practical note on timing: the 5 to 6 week lead time means ordering in advance of a hotel opening, office refurbishment completion, or showroom launch is essential. For anyone working to a fixed handover date, confirming the order eight weeks ahead of that date provides a comfortable buffer.