FAQ

Yes, bespoke dimensions are available beyond the standard size range, and requesting a custom size is a normal part of the ordering process rather than an exception.

Custom sizing is usually requested for one of three reasons:

• Venue constraints. A specific alcove, shelf or entrance width that standard sizes do not fit.
• Branding requirements. Artwork or logos that need a particular aspect ratio to display correctly.
• Matching an existing set. Adding to a set of light boxes already in use, which need to match previous dimensions exactly.

Requesting a free mockup and transparent quote before committing to a bespoke size is the best way to confirm both the visual result and the price, since custom dimensions can affect production time compared with stock sizes.

It is worth noting that bespoke sizing applies to the outer shell dimensions rather than the internal LED configuration, so even heavily customised units retain the same even, edge lit illumination as standard sizes, avoiding the hot spots that can appear when non specialist manufacturers scale a design up or down without adjusting the internal lighting layout.

Boardsy produces bespoke light boxes from its Chichester workshop, which keeps custom orders on a predictable UK based lead time rather than depending on international freight for non standard sizes.

Start with a free mockup on the LED cube light box page and specify your required dimensions when enquiring.

Getting a quote for a custom lightbox starts with a free mockup request, where you supply your logo or artwork and required size, and receive back a transparent price alongside a visual proof before any production begins.

A genuinely transparent quote should break down clearly rather than arriving as a single bundled figure:

• Base unit cost for the shape and size selected.
• Branding cost, covering artwork setup and laminated printing.
• Any bespoke sizing surcharge, if your dimensions fall outside the standard range.

Requesting this breakdown upfront makes it far easier to compare pricing fairly if you are speaking with more than one supplier, since bundled quotes can hide where the actual cost is coming from.

It is worth providing as much detail as possible at the enquiry stage, including intended use, indoor or outdoor placement, and whether the unit needs to meet a specific event date, since all three factors affect both price and lead time. A vague enquiry usually results in a vague quote that needs several rounds of follow up before it becomes useful.

Because a mockup is provided free of charge before any commitment, there is little downside to requesting one even at an early research stage, well before a final purchasing decision is due.

Start the process with a free mockup and quote on the LED cube light box page.

A light box is typically a freestanding or tabletop furniture piece designed to be moved between venues, while a lightbox sign more often refers to a wall mounted or hanging unit fixed in one location.

The distinction matters when researching products, because the two formats solve different problems:

• Light boxes prioritise portability, wireless operation and shatterproof construction so they can travel to exhibitions, pop ups and events.
• Lightbox signs prioritise permanent installation, often wired into mains power and fixed to a wall or shopfront.

If you need branding that moves with your business between venues, a freestanding light box is the more practical choice. If you need permanent shopfront signage that stays in one location indefinitely, a fixed lightbox sign designed for installation is more appropriate.

Boardsy specialises in the freestanding, wireless category, built from single mould PE plastic rather than glued acrylic, specifically because portability and durability under transport are the priorities for exhibition and event use.

One practical tip when comparing suppliers: ask directly whether the product you are quoted is designed to be moved regularly or installed once. Some suppliers use the terms interchangeably in marketing copy even though the underlying products are built very differently.

For a portable, event ready option, see the LED cube light box range, which includes a free mockup so you can check branding before committing to production.